Q: Why do I need to move my website? What does website migration consist of?
A: The website migration service provided by BTD Hosting is completely free and involves moving all your web files, databases and e–mails from your present provider to your brand–new web hosting account with us. We’ll also edit all the settings required for your web sites to be completely functional on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring any kind of website. With years of practical experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom app with many custom libraries is as easy as moving a plain WordPress–based blog.
Q: How much time will it take for my site to be migrated to your platform?
A: We try to carry out all website migrations as fast as possible. Nevertheless, we do not have a set time frame for website migrations. There are several variables that you have to take into account – the mere size of your website and the workload of our web site migration team, etc. We constantly strive to implement each migration in less than 48 hours. With less sizeable websites, our staff usually manages to finish within 24 hours.
Q: Do you need something from me before you start moving my site?
A: We don’t request any private info. We will require, however, the login info for your present hosting account and the name of the web site that you wish to move.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my website be offline?
A: Your site will continue to work exactly like it did before with your former hosting provider. After we have completed the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If it is working properly, all you will have to do is change the name server records pertaining to your domain name. Your web site will be transferred over to us with no downtime.
Q: Will my current web hosting provider know that I am leaving them?
A: While we move your content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–based web hosting platforms. Essentially, if we can gain access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.