A 99.9% Server Uptime
We have built our cloud website hosting platform using dependable hardware and heavily tweaked software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our web hosting servers in order to guarantee the highest level of security and stability. We have set up a number of distributed denial–of–service protection devices together with powerful firewall software to make sure our network is invincible and safe.
All our cloud website hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is very important that you also build your own network architecture. That’s the reason why we built a custom–configured internal network in all our datacenter facilities. Relying on first–rate Juniper routers and switches, our internal network allows for faster–than–light data transmission rates and is completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, regardless of which web hosting plan you have picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are unsatisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you should use a Linux VPS hosting packages instead of a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control of your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you know how annoying this can be, especially when your web site is on the line. This is exactly why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here and they will answer you in less than one hour. And the best thing is that their average ticket response time is below 20 minutes!