Customer Support Channels
A 1–hour Response Guarantee
Our customer help staff is taught to quickly deal with all cloud website hosting packages users’ concerns and information demands. Through our ticketing system, it will be easy to submit your request and a support crew member will, no doubt go back to to you within maximum sixty minutes. Realistically, practice shows that the average reaction time frame is 20 minutes.
A Top–quality Support Service
Our support service is supplied by a group of skilled specialists who definitely are prepared to answer to your issue straight away. It is easy to get hold of the technical support team by starting a help and support ticket from your Web Site Control Panel or by submitting us an e–mail message. On working days, you may also call us on the phone or take advantage of the online chat option.
An Intuitive Help Section
Our company has included an in depth know–how base into the Control Panel to help you receive effective step–by–step guidance whenever you want. Each part of the Control Panel has its own contextual help area offering a list of how–to articles. We have also organized training videos to give you a superior idea of precisely how to carry out any presented task.