Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Site Control Panel you will find an in–depth Help section featuring many instructional articles and commonly asked questions. They are compiled by our support team of competent techs. Simply type in your question and our intelligent software will show you the most suitable answer.

  • Top quality support service
  • Tutorial Videos

  • For people who would like to discover how to settle a commonly experienced issue by watching an instructional video, we have added a selection of video tutorials to our Web Site Control Panel. All the video clips are brief and simple to understand. They offer you step–by–step demonstrations of different site management actions.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 tech support service and a sixty–minute ticket response guarantee. Our professional techs will be online 24–7 to reply to your enquiries and to sort out any issue that you may have. Just send a customer support ticket from the Help Center and we’ll respond back to you momentarily.