1 hour ticket response
Prompt assistance is our ultimate task and this is the reason why we’ve got a team of trained client support engineers who will be happy to provide a quick answer to any question that you could have. Just post your technical support ticket from your Web Site Control Panel and we will reply within one hour at the latest. Actually, we work hard and aim for a twenty–minute trouble ticket response time.
An Exceptional Customer Support Service
Each member of our help desk support team has lots of years of experience in the cloud website hosting packages arena and the vast majority of them have worked for us for at least 5 years. They are all ready to reply to all your questions in the most proficient manner possible.
An Intuitive Help Center Section
In the Web Site Control Panel you’ll find an easy–to–navigate Help section where you can get quick suggestions on how you can use our hosting services. You can get the answers to your queries in the F.A.Q. archive, find more hints in the web hosting account management articles or check our step–by–step video tutorials.