Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Resolution Guarantee

  • Each ticket that you submit to the technical help Dept will be responded to in less than 1 hour. The common issues will be addressed as quickly as possible. Nevertheless, if the assistance inquiry you have posted requires aid from a certified administrator, we will send the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Expert Technical Assist Service

  • We deliver 7 days a week client help and support via a super–fast ticketing program incorporated into your Control Panel. You can email us anytime about any of the programs that come pre–installed on your virtual server, including the chosen Linux OS, the server admin panel and our in–house created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • A detailed and consistently updated article base is built into our custom–built Web Site Control Panel. It includes quick tips on how to execute all the general web site control tasks. The Help area provides detailed how to article tutorials and step by step video lessons. You can reach the Help section by hitting the Help or Video buttons in the top right part of each Control Panel section.